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TERMS AND CONDITIONS

Last updated: (March 19, 2025)

Please read these Terms and Conditions carefully before using the http://www.lynxpdf.com website or the LynxPDF mobile application (the "Service") operated by PDF Technologies, Inc. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Application means the software program provided by the Company downloaded by You on any electronic device, named LynxPDF application.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service. This Terms and Conditions agreement has been created with the help of the Terms and Conditions Generator.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to PDF Technologies, Inc.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Product(s) refers to LynxPDF and the accompanying Admin Console.
  • Service refers to the Application or the Website or both.
  • Website refers to LynxPDF, accessible from http://www.lynxpdf.com

1. Acceptance and Eligibility

By installing the App or using our website, you hereby declare and warrant that:

  • You have read, understand, and have the legal capacity to be bound by these Terms. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
  • By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
  • You represent that you are over the age of 16 years old; if under 16, you may only use the App under the supervision of a parent or guardian. We may ask for the guardian's contact information to verify consent.
  • Under the laws of your local jurisdiction, you are eligible to enter into this agreement and have no restrictions on using the App.
  • You shall continuously comply with these Terms and all applicable laws and regulations.
  • Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

2. Purchases and Subscription

2.1 Purchases

If you wish to purchase any product or service ("Purchase"), you may be required to provide certain information relevant to your Purchase.

2.2 Use License and Permanent Plan

By installing the App and completing the free trial application, you will receive five free licenses that allow you to use all the app's features for a period of 14 days.

Currently, LynxPDF offers only a Permanent Plan. Upon purchase:

  • You receive free updates for the first year.
  • After the first year, you have the option to either:
    • Pay a 20% service fee for continued service (which extends update eligibility and support), or
    • Continue using your current version at no additional cost.

2.3 Order Management and Refunds

  • For purchases made through our Website Store, please contact us at [email protected] for assistance.
  • Refund Policy:
  • 7-Day Refund Guarantee: We will issue a full refund—no questions asked. (The refund period begins from the moment the user completes the purchase and receives the confirmation email.)
  • No refunds will be issued after the 7-day period.
  • If the funds have already been settled with the distributor for the current month, the amount will be deducted in the following month.

3. User Account & LynxPDF‑Admin Console

3.1 Information Regarding the Admin Console

Upon purchasing, the email address you provide will be automatically registered to the Admin Console as the Super Admin Account. A system-generated random password will be emailed to you. With this account, you are entitled to the following:

  • Download the latest versions of the product
  • Access and manage historical orders
  • Administer team members, licenses, and device disconnections

Our handling of your information is contingent upon your explicit consent. It is your responsibility to protect your account credentials and ensure the accuracy of your account information. You may request to terminate your account at any time; however, account data will be removed post-termination, and access to stored files will be revoked.

3.2 Admin Console Fees

On-premise deployments entail a one-time technical support fee of 15% of the total contract value.

No maintenance fees are applicable for off-premise (private cloud) users.

4. Content and Third-Party Links

4.1 User-Generated Content

Our Service allows you to post, link, store, share, and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are solely responsible for the content you create or transmit and warrant that your Content does not infringe on any third-party rights.

4.2 Links to Other Websites

The Service may contain links to third-party websites or services that are not owned or controlled by PDF Technologies, Inc.You further acknowledge and agree that We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Use of such links is at your own risk.

We reserve the right to remove Content that violates these Terms, and monitor or filter user-generated content.

5. Compliance Obligations

You are solely responsible and liable for any content created, transmitted, uploaded, or stored using our Service. You warrant that your use of the Service does not infringe upon any third party's intellectual property rights or any other rights. If you are a data controller subject to UK or EU data protection law, you agree to comply with our Data Processing Agreement, which is incorporated by reference and available at LynxPDF Data Processing Agreement.

6. Business Users' Authorization

Business Users include small and medium-sized enterprises (SMEs), OEM customers, and distributors that purchase LynxPDF in bulk, resellers, and SDK technology license partners. SMEs come from industries such as education, construction, manufacturing, and IT, seeking innovative and cost-effective solutions. OEM customers require collaboration with hardware manufacturers to achieve product bundling, customized branding and functional modules, as well as technical support and license management. Distributors, such as software agents and cloud service providers, focus on collaborating with manufacturers to optimize customer service. By using the Service, Business Users expressly grant PDF Technologies, Inc. and its affiliates the right to use their commercial names and logos in promotional and advertising materials. If you wish to limit or cease the use of your commercial name or logo, please contact us at [email protected] with "No Use of Customer Name" as the subject line. We will respond within three (3) business days.

7. Termination

7.1 Termination by You

You may terminate your use of the Products and/or Services at any time. However, termination does not relieve you of any obligation to pay outstanding fees, including any applicable early termination fees.

7.2 Termination by Us

We reserve the right to suspend or terminate your access to the Products and/or Services, without refunds for any prepaid fees, if:

  • You breach any provision of these Terms and Conditions.
  • You fail to make timely payments.
  • Continuing to provide the Products and/or Services to you would violate any applicable law.
  • We elect to discontinue or modify the Products and/or Services.

8. Discontinuing or Modifying Services

You acknowledge and agree that PDF Technologies, Inc. reserves the right to discontinue the manufacture, development, or support of any Products or Services at any time. This includes the distribution of older product versions. Support services shall remain uninterrupted for the duration of any active support agreement.. However, any changes will not diminish your rights or our previously agreed obligations.

9. Your Obligations and Indemnification

9.1 Obligations

You agree to use our Products and/or Services responsibly and shall not:

  • Access or attempt to access the Services by any unauthorized means.
  • Circumvent any access restrictions.
  • Share or post content that is unlawful, harmful, threatening, defamatory, or otherwise objectionable.
  • Share content that sexualizes minors or facilitates inappropriate interactions with minors.
  • Attempt to disable, impair, or destroy the Products and/or Services.
  • Upload, transmit, store, or distribute any content containing viruses, malware, or other harmful code.
  • Engage in fraudulent activities or data mining.
  • Create fake accounts or otherwise violate these Terms.
  • Any other acts that violate laws and regulations.

9.2 Indemnification

You agree to indemnify and hold harmless PDF Technologies, Inc., its affiliates, officers, partners, agents, employees, and licensors from any claims, demands, losses, or damages, including reasonable attorney's fees, arising from your violation of these Terms or your use of the Service.

10. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice before the new terms take effect. What constitutes a material change will be determined at Our sole discretion. Your continued use of the Service after revisions become effective constitutes your acceptance of the new Terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

11.Governing Law and Disputes Resolution

11.1 Governing Law

The laws of the China, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws. You may also have rights with respect to the party from which you acquired the software. This agreement does not change those other rights if the laws of your state or country do not permit it to do so. For example, if you acquired the software in one of the below regions, or mandatory country law applies, then the following provisions apply to you:

  • For European Union (EU) Users: If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which You are resident.
  • For United States Legal Compliance: You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
  • For other regions: If you are located in other regions your use of the Application may be subject to the mandatory provisions of the laws applicable in your region. and You have rights with respect to the party from which you acquired the software.

11.2 Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

If the dispute cannot be resolved through non-legal procedures. it shall be finally resolved by arbitration. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity, or termination, shall be finally resolved by arbitration administered by the Singapore International Arbitration Centre (“SIAC”) in accordance with the Arbitration Rules. The current and acceptable Singapore International Arbitration Centre Rules (hereinafter referred to as “SIAC Rules”) shall be deemed as being incorporated by reference in this clause. The place of arbitration shall be Singapore. The Tribunal shall consist of three arbitrator. The language of the arbitration shall be English or English. The governing law shall be the law of Singapore.

12. Limitation of Liability

To the maximum extent permitted by law, PDF Technologies, Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service.

13.Severability and Waiver

13.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

13.2 Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

14.Contact Us

If you have any questions about these Terms, please contact us at:

By visiting this page on our website: PDF Technologies, Inc., https://www.lynxpdf.com/

By email: [email protected]